This SharpSocial review will cover exactly what it is, what it does, and why you should have it.
What is SharpSocial?
SharpSocial is the world’s first “social responder” which allows you to analyze people’s emotions on Facebook and YouTube. So what exactly does that mean? Well in short it means you can get an instant pulse on how your audiences are responding to your social media accounts.
SharpSocial uses similar technology to that of IBM’s Watson. In fact in order to use this software the first thing you need to do is get your Alchemy API key directly from IBM. The Alchemy language offers text analysis through natural language processing. Basically it figures out the emotion behind the words. The benefit of this is that it ensures that your various auto canned replies will be delivered to the person based on what they actually comment! It’s honestly pretty amazing!
What does SharpSocial do?
Essentially SharpSocial connects to all of your Facebook pages in which you’re an administrator and your YouTube channel. If you purchase the upsell you will also be able to connect your Twitter and Instagram accounts too.
As you know it’s a tedious task to manually review all the comments from every post or video you have on Facebook and YouTube. If you’re not engaging with them on a regular basis you’re definitely not maximizing your potential to build trust and rapport.
SharpSocial makes doing this much easier and gives you all the analytics you need to improve your customer’s engagement.
Other features of SharpSocial include: the ability to bulk delete negative comments, see how your content is performing, get full analytics of your posts and videos.
Why do I need SharpSocial?
If you want to stay ahead of your competition, understand how your social channels are effectively resonating with your audience, and then be able to respond to comments based on people’s emotions this is a must have.
The real benefit to SharpSocial is to be able to manage all of your social media comments under one roof so to speak, allowing you to sort by positive, negative or neutral responses which you can then instantly send a public or private message to everybody who is either happy, sad, confused, angry or neutral about your post or video.
As you know from being an Internet Marketer you have enough on your plate in your daily business operations, so it’s always a plus to have tools that can automate your tasks to free up your time for other more important strategic work.
If you don’t use SharpSocial you’re at risk of losing out potential sales that slip through the cracks and the possibility that your reputation will get torn apart by unhappy people or trolls.
This is very powerful software that has a lot of potential for an intuitive marketer. I hope my SharpSocial review has helped give you a better understanding of it’s overall value.
One thing I want to point out is that the Alchemy API is free for up to 1000 API events per day, if you want or need more than that which I believe you will at some point then you must change your plan to “standard” and pay $0.007 per API event up to 250,000.
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*A quick note about the reviews on this site: I am an affiliate for every product I review. Most of the time the product creator of these products give them to me free of charge in order for me to test them out. However all my reviews are done as honestly as possible and I make no promises to the product creator prior to writing my review. The link on this site will take you to a paid product in which I am an affiliate for and I will be paid a percentage of the sales price if you decide to purchase the product.